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tenants rights association in london-uk?

1 by h8 m0dems_Archive
ok, so our real estate agent and land lord are fuckheads.
our toilet doesn't flush (we have to flush it with a bucket) and now our shower doesn't work (although the bath does).

we can't get in touch with the landlord and the real estate agent wont do anything without the landlords permission as they "don't manage the property" even though they do shit like accompany the gas leak checker guy who came to our flat to do his thing recently.

I need to get official on these assholes but don't know the name of the agency to go to. can any people from the UK let me know?

someone else has suggested to get in touch with the sanitisation department regarding the toilet that doesn't work, but I don't know what this is called either.

I wanted to with hold rent until it's fixed but my partner doesn't want to risk it...

suggestions please!
Last edited by h8 m0dems_Archive on Thu Aug 21, 2008 4:23 am, edited 2 times in total.

tenants rights association in london-uk?

2 by Adam I_Archive
Citizens Advice Bureau.

http://www.adviceguide.org.uk/

Rather than going to an office, ring them. They have different specialists in different offices, so they'll be able to put you straight in touch with somebody who knows exactly what to do.

They are ace.

CAB wrote:Repairs

The landlord’s general responsibilities

By law, your landlord has a number of repairing responsibilities, including repairing and keeping in working order:-

* the structure and exterior of the premises, including drains, gutters and external pipes
* the water and gas pipes and electric wiring (including, for example, taps and sockets)
* the basins, sinks, baths and toilets
* fixed heaters (for example, gas fires) and water heaters (but not gas or electric cookers).

Your landlord has these duties by law, no matter what is written in the tenancy agreement. However, if you ask your landlord to do these repairs they may attempt to regain possession of the property or not renew the agreement when it expires. Before attempting to use this general right to repairs you should consult an experienced adviser.

The tenancy agreement may specify additional repairing obligations.
I walk these streets, a loaded six-string on my back.
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