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by sleepkid_Archive
bishopdante wrote:Typical japanese '70s pickups have only one failure point, which is where the wire goes into the chassis, which can get pulled off the voice coil and then it's bin time. etc. etc. etc. Thank you for once again proving you don't know what the hell you're talking about. chris jury wrote:I'm sure this has been a topic before- but I'm at a loss.Sold that Black tele on ebay- everything worked fine when it left. Kid emails back today (got it a week ago) saying the pickups have super-weak output and he wants his money back. Also has already left negative feedback, and is demanding a return shipping label so it goes both ways on my dime. I offered to buy him new pickups, or send him a set. not sure where it'll land.how do you all handle these conflicts?Sorry to hear this. This sounds like BS to me. Tell him to take it to a luthier and get an estimate - should include a detail of what's needed for the repair. I would certainly try and dispute the negative feedback since he left it without contacting you at all. I've found that talking to a person on Ebay's service line (though it sometimes takes a long time to get through) is much better than dealing with their automated feedback mail. I take pictures of the output readings on the pickups of the guitars I'm selling and put them in the auction. Had my first damage in transit incident with an instrument this past week (hi bassdriver!) - as everything I ship is insured, we should be covered - we have before and after pictures of the part in question, and we have the forms. It's just getting the postal service to process the claim that seems to be the real trick. I think photographing everything (including the box) before shipping might help in disputing claims.Not sure if any of this is helpful. But it's something I've been giving a lot of thought too now that I am using Ebay more actively to sell stuff.