my whinging ass wrote:My girlfriend and I would really appreciate it if the store managers and the webmaster(s) would coordinate better to keep a closer eye on making sure that the hours of operation listed on the website per location actually match up with that store's real hours of operation...
We drove all the way out to the "Saint Louis Mills" location (actually located on the outskirts of Hazelwood, MO) tonight, based on information from the website which said that the store would be open until 8:00pm tonight (Sunday).
We are shopping for a new laptop computer for her, and wanted to check prices at various retailers. We had arranged our schedule tonight according to the hours listed on the respective stores' websites, deciding to stop in at this Circuit City last because we 'knew' they would be open the latest.
We arrived just minutes before 7:00pm and the employees were already locking up the store. We were annoyed and at first we thought that maybe it was just a one-time event because of the Super Bowl(?) but we noticed on the glass door that their posted hours say that they do close at 7:00pm on Sunday (not 8:00pm as posted on the website).
One younger employee saw us and came to the door. I told him that we were confused because the website stated they were open until 8:00pm on Sunday night, and he politely said I must have been looking at the wrong page for a different location. We double-checked, and we did look at the right webpage, it's just that the information posted was incorrect.
Here is a screenshot of the page I took after we got home tonight:
http://i21.photobucket.com/albums/b254/ ... enshot.jpgAnd here is the webpage itself (if it hasn't been changed already):
http://www.circuitcity.com/rpsm/storeid ... Details.doObviously, had we known the proper store hours ahead of time, we would not have wasted the trip out there (our we would have at least planned our evening accordingly).
(Ironically, at the exact moment that we were turned away from the door, loud music was being piped to the outside speakers in which the refrain was "Let me in... let me in..." - I recognized this song as "Immigration Man" performed by Graham Nash & David Crosby, but still it was definitely adding insult to injury at that point!)
